At Regna Corporate Pte. Ltd., we aim to provide a seamless shipping experience for our customers. Here's what you need to know about our shipping process:
Shipping Rates and Methods
Shipping rates are calculated based on the weight, dimensions, destination, and selected shipping method during checkout. We offer various shipping methods through UPS, including standard ground shipping, expedited shipping, and overnight shipping. You can choose the shipping method that best suits your needs and budget.
Estimated Delivery Times
Estimated delivery times are provided during checkout for each available shipping method. Please note that these are estimates and not guaranteed delivery dates. Delivery times may vary depending on factors such as location, shipping method, and carrier delays. We strive to fulfill and ship orders promptly to ensure timely delivery.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment by entering the tracking number on the UPS website or through our order tracking page. Tracking information allows you to monitor the progress of your delivery and estimate the expected arrival time.
Lost or Damaged Shipments
In the unfortunate event that your shipment is lost or damaged during transit, please contact us immediately. We will assist you in filing a claim with UPS and work towards resolving the issue promptly. While we make every effort to ensure the safe delivery of your package, we cannot be held liable for lost or damaged shipments once they are in the possession of the carrier.
If you have any questions or concerns about our shipping process, please don't hesitate to contact our customer support team. We're here to help!