30-Day Return Policy
We want you to be completely satisfied with your purchase from Regna Corporate Pte. Ltd. If for any reason you are not satisfied, you may return the item(s) within 30 days of receipt for a refund or exchange, subject to the following conditions:
- The item(s) must be in their original condition, unworn, and with all tags attached.
- Returns must be accompanied by the original proof of purchase.
- We reserve the right to refuse returns that do not meet these criteria.
Damaged or Defective Goods
If you receive damaged or defective goods, please contact us immediately. We will provide instructions on how to return the item(s) and may require you to:
- Provide detailed photos of the damaged or defective item(s).
- Be available for further communication to resolve the issue.
We will assess the damage or defect and may offer a replacement, exchange, or refund, depending on the circumstances.
Return Procedure
To initiate a return, please follow these steps:
- Contact our customer support team to request a return authorization.
- Package the item(s) securely and include the original proof of purchase.
- Ship the package to the address provided by our customer support team.
- Once we receive the returned item(s), we will process your refund or exchange as quickly as possible.
Contact Us
If you have any questions or concerns about our refunds and returns policy, please don't hesitate to contact us. Our customer support team is here to assist you.